Wayfinding (or way-finding) encompasses all of the ways in which people (and animals) orient themselves in physical space and navigate from place to place. Wayfinding software is a self-service computer program that helps users to find a location, usually used indoors and installed on interactive kiosks.
The basic process of wayfinding involves four stages:
- Orientation is the attempt to determine one's location, in relation to objects that may be nearby and the desired destination.
- Route decision is the selection of a course of direction to the destination.
- Route monitoring is checking to make sure that the selected route is heading towards the destination.
- Destination recognition is when the destination is recognized.
